About FixBee IT Services

Remote Systems Engineering, Secure IT Support, and Cloud Solutions for Modern Businesses.

Our Philosophy

Technology is a tool, not a blocker.

We believe that modern businesses deserve enterprise-grade IT stability without the complexity or overhead of an in-house IT department. We focus on securing your digital workspace, ensuring your emails land in client inboxes, and keeping remote operations seamless.

Whether you need immediate remote troubleshooting or are looking to design a resilient zero-trust architecture on Microsoft 365, we handle the technical foundations so you can focus on building your business.

Security-First Mindset

From permission-based remote access to zero-trust tenant audits, security is baked into everything we build.

No Jargon, Just Fixes

We communicate clearly in plain English, explaining what went wrong and recommending practical next steps.

Borderless Engineering

Operating from Dubai, our systems engineers support teams, freelancers, and offices across all global time zones.

Our Founding Story

FixBee IT Services was founded in Dubai in 2024 with a simple, disruptive vision: to build a premier remote engineering operations center that delivers enterprise-grade IT capability directly to startups, freelancers, and small businesses globally.

Recognizing that traditional IT departments are too slow, onsite IT consultancies too expensive, and automated chatbots entirely unhelpful, our founders set out to engineer a transparent, human-first remote support ecosystem. Today, we manage critical cloud infrastructure, monitor cybersecurity baselines, and resolve daily technical issues for modern remote-first and office teams worldwide.

Borderless Operations

Based in the heart of Dubai, UAE, our engineers leverage advanced remote connection protocols to deliver immediate, secure troubleshooting across all global time zones.

Certified Expertise

Our engineers hold active, industry-leading certifications from the world's most trusted technology providers.

Microsoft Certified

Enterprise Administrator Expert, Azure Solutions Architect, and Microsoft 365 Certified Security Administrators.

Cisco Certified

Cisco Certified Network Associates (CCNA) specializing in secure routing, switching, and firewall orchestration.

CompTIA Security+

Certified security operations engineers trained in threat management, access controls, and zero-trust engineering.

Leadership Team

Meet the systems engineers dedicated to securing and streamlining your daily business technology.

Alex Carter - Founder & Lead Systems Engineer

Alex Carter

Founder & Lead Systems Engineer

Alex has over 12 years of hands-on experience designing secure network architectures, executing cloud directory migrations, and scaling IT systems. Prior to founding FixBee, Alex worked as a senior infrastructure architect for major enterprise MSPs in Dublin and Dubai.

Sarah Lin - Senior Cloud & Security Engineer

Sarah Lin

Senior Cloud & Security Engineer

Sarah is a certified Microsoft 365 Administrator specializing in tenant security audits, identity management, and advanced email deliverability protocols (SPF, DKIM, DMARC). She has spent 8 years helping fast-growing startups secure their remote workspaces.